If your order hasn’t arrived, please contact us using our online contact form and we will be sure to help.
Once your order has been placed, you will be sent a confirmation email with details regarding your delivery.
Please refer to the delivery information from our restaurant partners on our product pages.
At present, delivery prices vary per restaurant. Our delivery prices are from £3.95 – £4.95
Unfortunately, as meal kits are perishable goods, we are unable to accept any returns. Should there be a problem with your order, please contact us using our online contact form and a member of the team will assist you.
Please check on an individual restaurant’s page or at the checkout whether delivery is available to your location.
Deliveries within the m25 are made using our refrigerated courier service. You will receive a delivery window on the morning of delivery and we aim to ensure that all deliveries are made between 8am-8pm. If you are not in to receive your delivery, the courier will attempt to deliver the following day. For questions relating to your order, please contact [email protected]
For restaurants that utilise our nationwide courier service, customers will be notified the day before delivery. On the morning of delivery, you will again receive a notification with an estimated 2 hour delivery window. We aim to ensure that all deliveries are made between 8am-8pm. If you are not in to receive your delivery, the courier will leave your item in a safe place. Due to unforeseen circumstances, the package may not be delivered on your chosen day but we aim to get it to you on the day of your choice. If ordering for a special occasion, please order 1 or 2 days in advance, in case any unforeseen issues arise. For questions relating to your order, please contact [email protected]